Notice to Existing Customers (June 2009)

CHANGES TO 0870 NUMBER CHARGING

Dear Customer

Following the Ofcom review of 0870 numbering policy, you will shortly receive a letter informing you of some significant changes that are going to come into force in August 2009. These changes are going to affect the way your organisation receives calls and action is required on your part.

To view or download a copy of the letter please click on the link(s) below:

0870 Customer Letter (PDF)
0870 Proposed Pricing and Alternative Number Options (PDF)

We’re here to help

Our customer service and account management teams will be on hand to provide you with the best possible advice, allowing you to make the best decision for your organisation.

We can help smooth the transition by providing helpful services like recorded announcements on existing numbers.

For more information about these changes and the options available to you please contact Customer Services on 0800 505 3210*.

Yours faithfully

4tel Communications Limited

*Lines are open 9am-5pm, Mon-Fri.

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